Ward 1 Information

Ward 1 – Surgical Ward

Ward 1 would like to welcome you to the ward, and would like to provide you with the best possible quality care to make your stay as pleasant as possible. In our attempt to ensure the best of care for you and your family, please keep to ward rules, routines and protocols.

The following are a couple of important points that we would like you to take note of:

Unit Manager

Sr L Kelly is in charge of Ward 1 and will gladly assist with any questions, requests or complaints. If she is unavailable please make contact with the Sr in charge.

Admission

Patients entering the ward will be admitted immediately in a professional manner, providing the patient and family with as much information as possible

Doctors Rounds

Doctors usually perform their rounds early in the mornings, but this might vary according to the personal preference or convenience of the particular doctor. Most of our doctors are private practitioners and have other responsibilities throughout the day, like theatre cases and private practises, so we please do ask that if you want to make contact with your doctor that you ask one of the nursing personnel on duty to do it for you.

Our Doctors

Dr S van Wyk
Dr M van Wyk
Dr A de Munnik
Dr D Tromp
Dr D vd Merwe
Dr O Hawkey
Dr N Mashabane
Dr A Chaumba
Dr D Tatomir
Dr K Senamela
Dr van Greunen
Dr Vermeulen
Dr W Joubert

Physiotherapist

Please confirm treatment and exercise with your therapist as the physiotherapists do daily rounds and are available for a second visit.

Visiting Hours

We would like to ask you to keep to these hours and report to the nursing station on arrival

10:00-11:00

15:00-16:00

19:00-20:00

Meal times

Breakfast – 08:00

Lunch – 12:00

Supper – 17:00

Tea time – 05:00, 10:00, 15:00 and 20:00

Plates will be removed at 09:00, 13:00 and 18:00 to ensure the neatness of the ward.

Resting Times

10:00-11:00 (Lights out)

14:00-15:00 (Lights out)

22:00- (Lights out)

Slip and fall

Please wear shoes with rubber soles to prevent any slip and falls. Please also ask for assistance if you want to go the bathroom. More information is provided on the notifications at the bedside.

Pain Medication

Pain medication rounds will be done to ensure that your stay in the hospital remains pain free. We do however ask that you do not refuse pain medication if offered, as this might cause a delay in administration, if ask at later stage. If the pain medication does not have the desired effect, please do not hesitate to ask for additional medication. Pre-medication preparation for theatre will only be given in cases where the anaesthetist prescribed the medication in the ward.

Empty Beds

Please ask for additional chairs from nursing personnel if needed, and do not make use of empty beds as these beds are prepared for new patients.

Patient information and files

Patient files are strictly for use by hospital staff. All medical records and information are confidential. If you have any queries about the results or treatment of yourself or family member, please discuss this with the nursing staff or doctor.

Discharge

Patients will only be allowed to go home on doctors’ orders. If you need assistance to get to your car, please ask the nurse assisting you, who will arrange a porter to transfer you with a wheelchair to your vehicle. All paperwork needs to be completed before leaving the ward to comply with legal requirements. You are also more than welcome to provide us with any complaints and compliments so that we can focus on providing the best possible service.

Private Patients

Private patients need to be patient as their files need to be completed on discharge, in order for the hospital administration clerks to finalise the account on departure.